At Real Match Pro, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you sign up or use our services, we may collect personal information such as your name, email address, phone number, and any other details necessary to connect you with a real estate agent.

• Usage Data: We collect information on how you interact with our website, including your IP address, browser type, pages visited, and the time spent on our site. This data helps us improve our services and enhance your user experience.

• Cookies: We use cookies to personalize your experience on our website. Cookies are small files stored on your device that help us recognize you when you return and provide customized content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To match you with a qualified real estate agent in your area based on your specific needs and preferences.

• Communication: To contact you with important updates, offers, or information related to your real estate needs. We may also use your contact information to respond to your inquiries and provide customer support.

• Improvement of Services: To analyze usage patterns and improve our website and services, ensuring a better experience for our users.

• Marketing: With your consent, we may use your information to send you promotional materials or newsletters related to our services. You can opt out of these communications at any time.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:

• With Real Estate Agents: We share your contact details and preferences with real estate agents in our network to facilitate the matching process.

• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We take data security seriously and implement a variety of measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.

• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@realmatchpro.ca.

Thank you for trusting Real Match Pro with your real estate journey. We are committed to safeguarding your privacy and ensuring a secure experience for all our users.